UrbanWeave develops secure, scalable digital infrastructure that unifies residents and government departments through intelligent routing, real-time visibility, and data-driven governance.
Across most cities, critical civic systems operate in isolation. Service requests, emergency alerts, public communication, and citizen feedback exist across disconnected platforms and departments. The result is delayed resolution, limited visibility, and declining public trust.
Urban governance today requires unified digital infrastructure — not fragmented workflows.
Mobile, web, SMS & voice channels designed for inclusive civic participation.
Automatic ward detection, department routing, SLA monitoring, and clustering.
Heatmaps, sentiment tracking, performance dashboards, and policy insights.
Modular, API-first architecture designed for secure, scalable, and interoperable civic infrastructure.
Mobile App · Web Portal · SMS Gateway · Voice Interface
Complaint Management · Notifications · Citizen Engagement · SLA Engine
REST APIs · GraphQL · Legacy Connectors · IoT Inputs
Analytics · AI Classification · Sentiment Analysis · Heatmaps
Cloud-Native · Containerized Microservices · Secure DB Clusters
Secure, modular, cloud-native architecture engineered for large-scale municipal deployments.
Issue resolution benchmark achieved in global case study
Reduction in response time
Real-time performance tracking
Bangkok’s “Traffy Fondue” civic platform processed over 500,000 citizen requests in its first year, achieving an 87% issue resolution rate and reducing average response time from 5 days to under 24 hours.
UrbanWeave adapts similar principles with stronger integration, analytics, and municipal workflow automation.
UrbanWeave partners with municipal leaders, smart city initiatives, and public institutions seeking modern civic integration infrastructure.